Help Desks / Support Centers

(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state

Arkansas Payment Improvement Initiative
(866) 322-4696 in-state toll-free or
(501) 301-8311 local and out-of-state

Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers


The Health Insurance Portability and Accountability Act of 1996 requires the development and implementation of standards for the exchange, storage and handling of certain health care administrative data; security measures; and privacy protections. HIPAA impacts every aspect of the health care industry.

The following resources will help you understand and deal with HIPAA’s impact on Arkansas Medicaid.

HIPAA 101 Basic information about HIPAA and its impact on Arkansas Medicaid
System Documents Companion guides and other resources for vendors