Help Desks / Support Centers

(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state

Arkansas Payment Improvement Initiative
(866) 322-4696 in-state toll-free or
(501) 301-8311 local and out-of-state

Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers

Optional Services

Adult Behavioral Health Services for Community Independence (ABHSCI) Age 18 and Older
Applied Behavior Analysis (ABA) Children with Autism
Adult Development Day Treatment (ADDT) Age 18 and Older
Ambulatory Surgical Center Services All Ages
ARKids First-B Age 18 and Under
Audiological Services Under Age 21
Certified Registered Nurse Anesthetist (CRNA) Services All Ages
Chiropractic Services All Ages
Dental Services All Ages
Developmental Rehabilitation Services Under Age 3
Domiciliary Care Services All Ages
Durable Medical Equipment All Ages
Early Intervention Day Treatment (EIDT) Under Age 21
End-Stage Renal Disease (ESRD) Facility Services All Ages
Health Care Independence Program (provides all Essential Health Benefits) ABP-Medically Frail Age 19-64
Hearing Aid Services Under Age 21
Hospice Services All Ages
Hyperalimentation Services All Ages
IndependentChoices Age 18 and Older
Inpatient Psychiatric Services Under Age 21
Intermediate Care Facility (ICF) Services for Individuals with Intellectual Disabilities All Ages
Medical Supplies All Ages
Medicare Crossovers (not a medical service) All Ages
Nursing Facility Services Under Age 21
Occupational, Physical and Speech-Language Therapy Services Under Age 21
Orthotic Appliances All Ages
Outpatient Behavioral Health Services (OBHS) All Ages
Personal Care Services All Ages
Podiatrist Services All Ages
Portable X-Ray All Ages
Prescription Drugs All Ages
Private Duty Nursing Services All Ages
Program of All-Inclusive Care for the Elderly (PACE) Age 55 and Older
Prosthetic Devices All Ages
Rehabilitative Hospital Services All Ages
Rehabilitative Services for Persons with Physical Disabilities (RSPD), and Youth and Children Under Age 21
Respiratory Care Services Under Age 21
School-Based Mental Health Services Under Age 21
Targeted Case Management for Children’s Services (Title V), SSI, TEFRA, EPSDT, Division of Children and Family Services, and Division of Youth Services Under Age 21
Targeted Case Management for Adults with Developmental Disabilities All Ages
Targeted Case Management for Adults Age 60 and Older and ARChoices Participants
Targeted Case Management for Pregnant Women All Ages
Ventilator Equipment All Ages
Visual Care Services All Ages