Help Desks / Support Centers

(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state

Arkansas Payment Improvement Initiative
(866) 322-4696 in-state toll-free or
(501) 301-8311 local and out-of-state

Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers

Optional Services

Adult Behavioral Health Services for Community Independence (ABHSCI) Age 18 and Older
Applied Behavior Analysis (ABA) Children with Autism
Adult Development Day Treatment (ADDT) Pre-School and Age 18 and Older
Ambulatory Surgical Center Services All Ages
ARKids First-B (not a medical service; eligible beneficiaries are covered through the Child Health Insurance Program (CHIP) Title XXI funded) Under Age 21
Audiological Services Under Age 21
Certified Registered Nurse Anesthetist (CRNA) Services All Ages
Chiropractic Services All Ages
Dental Services Under Age 21
Developmental Rehabilitation Services Under Age 3
Durable Medical Equipment All Ages
Early Intervention Day Treatment (EIDT) Under Age 21
End-Stage Renal Disease (ESRD) Facility Services All Ages
Health Care Independence Program (provides all Essential Health Benefits) ABP-Medically Frail Age 19-64
Hearing Aid Services Under Age 21
Hospice Services All Ages
Hyperalimentation Services All Ages
IndependentChoices (Self-Directed Personal Assistance) Age 18 and Older
Inpatient Psychiatric Services Under Age 21
Intermediate Care Facility (ICF) Services for Individuals with Intellectual Disabilities All Ages
Medical Supplies All Ages
Medicare Crossovers (not a medical service) All Ages
Nursing Facility Services Under Age 21
Occupational, Physical and Speech-Language Therapy Services Under Age 21
Orthotic Appliances All Ages
Outpatient Behavioral Health Services (OBHS) All Ages
Personal Care Services All Ages
Podiatrist Services All Ages
Portable X-Ray All Ages
Prescription Drugs All Ages
Private Duty Nursing Services
(High Technology, Non-Ventilator Dependent, EPSDT Program)
Under Age 21
Private Duty Nursing Services
(Non-Ventilator Dependent Beneficiaries)
Age 21 or Older
Private Duty Nursing Services
(Ventilator Dependent Beneficiaries)
All Ages
Program of All-Inclusive Care for the Elderly (PACE)
(*Participants must meet additional medical and non-medical criteria in addition to age eligibility.)
Age 55 and Older*
Prosthetic Devices All Ages
Rehabilitative Hospital and Extended Rehabilitative Hospital Services All Ages
Rehabilitative Services for Persons with Physical Disabilities (RSPD), and Youth and Children Under Age 21
Respiratory Care Services Under Age 21
School-Based Mental Health Services Under Age 21
Targeted Case Management for Beneficiaries of DDS Children’s Services (Title V Agency) Under Age 21
Targeted Case Management for DDS Children’s Services (Title V Agency) who are SSI Beneficiaries and TEFRA Waiver Participants Under Age 16
Targeted Case Management for Beneficiaries with Developmental Disabilities Age 21 or Under
Targeted Case Management for Beneficiaries with Developmental Disabilities Age 22 or Older
Targeted Case Management for Beneficiaries in the Child Health Services (EPSDT) Program Under Age 21
Targeted Case Management for Beneficiaries in the Division of Children and Family Services Under Age 21
Targeted Case Management for Beneficiaries in the Division of Youth Services Under Age 21
Targeted Case Management for Adult Beneficiaries Age 60 and Older and ARChoices Participants
Targeted Case Management for Pregnant Women Pregnant Women - All Ages
Ventilator Equipment All Ages
Visual Care Services All Ages