Current Requests for Proposals and
Invitation for Bid Notices

The Arkansas Department of Human Services, Division of Medical Services, is seeking proposals to obtain qualified contractors to provide services or functions as shown in the table(s) below.

Each Request for Proposal (RFP) is separate. Proposals may not be combined.

Requests for proposals are posted in Portable Document Format (PDF). When you click the link, the document opens in a new window. To return to this page, close the window. If you click the link and the document doesn’t open, download Adobe Acrobat Reader free so you can view and print the document.

If you need this material in an alternative format, such as large print, please contact the Office of Policy Coordination and Promulgation at 501-320-6429.

The Arkansas Department of Human Services is in compliance with Titles VI and VII of the Civil Rights Act and operates, manages and delivers services without regard to religion, disability, political affiliation, veteran status, age, race, color or national origin.

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Invitation for Bid Date Issued Date by Which Proposals Must be Received File Name File Size
Invitation for Bid 710-19-1017
CMS Medical Reporting
10/26/18 11/27/18
10:00 a.m. CDT
IFB710-19-1017_CMS_Medical_Reporting.pdf 498k
710-19-1017 Bid Response Packet 710-19-1017_BidRespPckt.pdf 237k
Attachment A (710-19-1017) – Contract and Grant Disclosure and Certification Form 710-19-1017AttachA.pdf 1MB
Attachment B (710-19-1017) – Written Questions and Responses 710-19-1017AttachB.pdf 283k
Attachment C (710-19-1017) – Performance Based Contracting
710-19-1017AttachC.pdf 257k
Attachment D (710-19-1017) – Professional Services Contract General Terms and Conditions for non-State Agency 710-19-1017AttachD.pdf 537k
Attachment E (710-19-1017) – Professional Consultant Services Contract 710-19-1017AttachE.pdf 614k
Attachment F (710-19-1017) – Business Associate Agreement 710-19-1017AttachF.pdf 251k
Attachment G (710-19-1017) – Organizational or Personal Conflict of Interest 710-19-1017AttachG.pdf 332k
Addendum (710-19-1017) 710-19-1017-Addend.pdf 12k
Addendum 3 (710-19-1017) 710-19-1017Addend3.pdf 12k

All questions regarding this IFB should be sent to:
Nawania Williams, Issuing Officer
Nawania.Williams@dhs.arkansas.gov
501-320-6511

Mailing Address:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
P.O. Box 1437 Slot W345
Little Rock, AR 72203-1437

Physical Address for drop off:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
700 Main Street Slot W345
Little Rock, AR 72201

Commercial Carrier:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
112 West 8th Street, Slot W345
Little Rock, AR 72201

Invitation for Bid Date Issued Date by Which Proposals Must be Received File Name File Size
Anticipation to Award 710-18-1025
– Non-Emergency Medical Transportation (NET) Services

Anticipated Awardees
Area Agency on Aging of Southeast Ark. dba Southeast Ark Transportation (SEAT)
Central Arkansas Development Council
Medical Transportation Management, Inc. (MTM)
Southeastrans
710-18-1025 NET Awardees by Region 710-18-1025_Awardees_by_Region.pdf 47k
Area Agency on Aging Bid Proposal Southeast AR Region F AAA_of_SE_AR_RespPckt_F.pdf 215k
Area Agency on Aging Price Sheet Region F AAA_of_SE_AR_Pricesheet_F.pdf 215k
Area Agency on Aging Bid Proposal Western AR Region A AAA_of_W_AR_Resp_Pck_A.pdf 16MB
Area Agency on Aging Price Sheet Region A AAA_of_W_AR_Pricesheet_A.pdf 41k
Area Agency on Aging Bid Proposal Western AR Region B AAA_W_AR_Resp_Pckt_B.pdf 16MB
Area Agency on Aging Price Sheet Region B AAA_W_AR_Pricesheet_B.pdf 45k
Area Agency on Aging Bid Proposal Western AR Region D AAA_W_AR_Resp_Pckt_D.pdf 16MB
Area Agency on Aging Price Sheet Region D AAA_W_AR_Pricesheet_D.pdf 44k
Central Arkansas Development Council Bid Proposal Region E CADC_Resp_Pckt_E.pdf 1.8MB
Central Arkansas Development Council Price Sheet Region E CADC_Bid_Pricesheet_E.pdf 166k
LogistiCare Solutions Bid Response Region A LogistiCare_Bid_Resp_A.pdf 7.9MB
LogistiCare Solutions Price Sheet Region A LogistiCare_Pricesheet_A.pdf 347k
LogistiCare Solutions Bid Response Region B LogistiCare_Bid_Resp_B.pdf 4.9MB
LogistiCare Solutions Price Sheet Region B LogistiCare_Pricesheet_B.pdf 339k
LogistiCare Solutions Bid Response Region C LogistiCare_Bid_Resp_C.pdf 4.9MB
LogistiCare Solutions Price Sheet Region C LogistiCare_Pricesheet_C.pdf 353k
LogistiCare Solutions Bid Response Region D LogistiCare_Bid_Resp_D.pdf 4.9MB
LogistiCare Solutions Price Sheet Region D LogistiCare_Pricesheet_D.pdf 353k
LogistiCare Solutions Bid Response Region E LogistiCare_Bid_Resp_E.pdf 4.9MB
LogistiCare Solutions Price Sheet Region E LogistiCare_Pricesheet_E.pdf 288k
LogistiCare Solutions Bid Response Region F LogistiCare_Bid_Resp_F.pdf 7.6MB
LogistiCare Solutions Price Sheet Region F LogistiCare_Pricesheet_F.pdf 290k
LogistiCare Solutions Bid Response Region G LogistiCare_Bid_Resp_G.pdf 4.9MB
LogistiCare Solutions Price Sheet Region G LogistiCare_Pricesheet_G.pdf 299k
Medical Transportation Management (MTM) Bid Response Region A MTM_Bid_Resp_A.pdf 3MB
MTM Price Sheet Region A MTM_Pricesheet_A.pdf 84k
MTM Bid Response Region B MTM_Bid_Resp_B.pdf 3MB
MTM Price Sheet Region B MTM_Pricesheet_B.pdf 89k
MTM Bid Response Region C MTM_Bid_Resp_C.pdf 3MB
MTM Price Sheet Region C MTM_Pricesheet_C.pdf 84k
MTM Bid Response Region D MTM_Bid_Resp_D.pdf 3MB
MTM Price Sheet Region D MTM_Pricesheet_D.pdf 84k
MTM Bid Response Region E MTM_Bid_Resp_E.pdf 3MB
MTM Price Sheet Region E MTM_Pricesheet_E.pdf 85k
MTM Bid Response Region F MTM_Bid_Resp_F.pdf 3MB
MTM Price Sheet Region F MTM_Pricesheet_F.pdf 85k
MTM Bid Response Region G MTM_Bid_Resp_G.pdf 3MB
MTM Price Sheet Region G MTM_Pricesheet_G.pdf 84k
OneCall Bid Response OneCall_Bid_Resp.pdf 299k
OneCall Attachment 1 - Resumes OneCall_Attach_1_Redacted.pdf 299k
OneCall Attachment 2 - Disclosure OneCall_Attach_2.pdf 299k
OneCall Attachment 5 - Addendum OneCall_Addend_1.pdf 299k
OneCall Attachment 6 - Business License OneCall_Attach_6.pdf 299k
OneCall Attachment 7 - Redacted Bid Response Packet OneCall_Attach_6.pdf 299k
SoutheasTrans Bid Response Region A SeTrans_Bid_Resp_A.pdf 2.8MB
SoutheasTrans Price Sheet Region A SeTrans_Pricesheet_A.pdf 350k
SoutheasTrans Bid Response Region B SeTrans_Bid_Resp_B.pdf 2.8MB
SoutheasTrans Price Sheet Region B SeTrans_Pricesheet_B.pdf 53k
SoutheasTrans Bid Response Region C SeTrans_Bid_Resp_C.pdf 2.8MB
SoutheasTrans Price Sheet Region C SeTrans_Pricesheet_C.pdf 54k
SoutheasTrans Bid Response Region D SeTrans_Bid_Resp_D.pdf 2.8MB
SoutheasTrans Price Sheet Region D SeTrans_Pricesheet_D.pdf 54k
SoutheasTrans Bid Response Region E SeTrans_Bid_Resp_E.pdf 2.8MB
SoutheasTrans Price Sheet Region E SeTrans_Pricesheet_E.pdf 56k
SoutheasTrans Bid Response Region F SeTrans_Bid_Resp_F.pdf 2.8MB
SoutheasTrans Price Sheet Region F SeTrans_Pricesheet_F.pdf 56k
SoutheasTrans Bid Response Region G SeTrans_Bid_Resp_G.pdf 2.8MB
SoutheasTrans Price Sheet Region G SeTrans_Pricesheet_G.pdf 54k
710-18-1025 Non-Emergency Medical Transportation (NET) Services Bid Tabulation Sheets 710-18-1025_BidSheets.pdf 2.8MB
710-18-1025 NET Services Sign In Sheet 710-18-1025_Sign_in_1004.pdf 786k
710-18-1025 NET Services Sign In Sheet 710-18-1025_Sign_in_1008.pdf 418k
710-18-1025 NET Bid Opening Respondents Only 710-18-1025_Bid_Opening_Respondents_Only.pdf 370k
710-18-1025 NET FINAL Questions and Answers 710-18-1025_QandA.pdf 665k

All questions regarding this anticipation to award should be sent to:
Nawania Williams, Issuing Officer
Nawania.Williams@dhs.arkansas.gov
501-320-6511

Mailing Address:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
P.O. Box 1437 Slot W345
Little Rock, AR 72203-1437

Physical Address for drop off:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
700 Main Street Slot W345
Little Rock, AR 72201

Commercial Carrier:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
112 West 8th Street, Slot W345
Little Rock, AR 72201

Invitation for Bid Date Issued Date by Which Proposals Must be Received File Name File Size
Anticipation to Award 710-19-1003 – Production, Printing and Mailing of Tax Forms 1095-B and 1094-B 10/16/18 710-19-1003_IFB_Solicitation.pdf 285k
Written Questions and Answers 710-19-1003_Questions_and_Answers.pdf 118k
Addendum to Written Questions and Answers 710-19-1003_Questions_and_Answers_Addend.pdf 34k
BenefitScape Bid Response
710-19-1003_BenefitScape_Response.pdf 22MB
ACA Bid Response 1 710-19-1003_ACA_Response_1.pdf 4.8MB
ACA Bid Response 2 710-19-1003_ACA_Response_2.pdf 4.8MB
Bid Tabulation Form 710-19-1003_Bid_Tab_Sheet.pdf 223k
BenefitScape Check List 710-19-1003_Checklist_BenefitScape.pdf 155k
ACA Check List Bid One 710-19-1003_Checklist_Sheet_ACA.pdf 155k
ACA Check List Bid Two 710-19-1003_Checklist_ACA_2.pdf 43k 

All questions regarding this anticipation to award should be sent to:
Chorsie Burns, Issuing Officer
chorsie.burns@dhs.arkansas.gov
501-682-6327

Physical Address for drop off:
Arkansas Department of Human Services
Attn: Office of Procurement
700 Main Street Slot W345
Little Rock, AR 72201

US Mail:
Arkansas Department of Human Services
Attn: Office of Procurement
P.O. Box 1437 Slot W345
Little Rock, AR 72203-1437

Commercial Carrier:
Arkansas Department of Human Services
Attn: Office of Procurement
112 West 8th Street, Slot W345
Little Rock, AR 72201

Delivery providers (USPS, UPS, and FedEx) deliver mail to OP’s street address on a schedule determined by each individual provider. These providers will deliver to OP based solely on the street address.

Invitation for Bid Date Issued Date by Which Proposals Must be Received File Name File Size
FINAL Invitation for Bid (710-19-1002)
Prior Authorization Reviews, Retrospective Reviews and Medical Reviews/Consults
10/9/18 11/5/18
10:00 a.m. CDT
IFB-710-19-1002-PA.pdf 419k
Posting listing for 710-19-1002 dated 10/9/18 Listing710-19-1002.pdf 25k
Draft Prior Authorization Reviews, Retrospective Reviews and Medical Reviews/Consults 710-19-1002 – Description 710-19-1002-Descrip.pdf 85k
FINAL Prior Authorization Reviews, Retrospective Reviews and Medical Reviews/Consults 710-19-1002 – Technical Proposal Packet 710-19-1002-TechProp.pdf 129k
Attachment A (710-19-1002) – Contract and Grant Disclosure and Certification Form 710-19-1002AttachA.pdf 350k
Attachment B (710-19-1002) – FINAL Written Questions and Responses 710-19-1002AttachB.pdf 215k
Attachment C (710-19-1002) – FINAL Performance Based Contracting
710-19-1002AttachC.pdf 212k
Attachment D (710-19-1002) – Professional Services Contract General Terms and Conditions for non-State Agency 710-19-1002AttachD.pdf 244k
Attachment E (710-19-1002) – Professional Consultant Services Contract 710-19-1002AttachE.pdf 629k
Attachment F (710-19-1002) – Business Associate Agreement 710-19-1002AttachF.pdf 121k
Attachment G (710-19-1002) – Organizational or Personal Conflict of Interest 710-19-1002AttachG.pdf 350k
Attachment H (710-19-1002) – FINAL Overview and Estimated Volume 710-19-1002AttachH.pdf 134k
Attachment I (710-19-1002) – FINAL Minimum Reviewer Education Levels and Applicable Timeframes 710-19-1002AttachI.pdf 68k
Attachment J (710-19-1002) – Voluntary Product Accessibility Template 710-19-1002AttachJ.pdf 99k
Attachment K (710-19-1002) – Invoicing Procedures 710-19-1002AttachK.pdf 231k
Addendum 1 (710-19-1002) 710-19-1002Addend.pdf 22k
Updated Anticipated Timeline (710-19-1002) 710-19-1002-UpdatedTimeline.pdf 56k
Attachment L (710-19-1002) – AFMC Weekly MMIS Layouts 710-19-1002AttachL.pdf 172k
Attachment M (710-19-1002) – Processed Recoupments Error File 710-19-1002AttachM.pdf 22k
Attachment N (710-19-1002) – Processed Recoupments Results File 710-19-1002AttachN.pdf 28k
Attachment O (710-19-1002) – Recoupments for Processing File 710-19-1002AttachO.pdf 43k
Addendum 2 (710-19-1002) 710-19-1002Addend2.pdf 66k
Addendum (710-19-1002) Addend2-710-19-1002.pdf 183k

All questions regarding this RFP should be sent to:
Nawania Williams, Issuing Officer
Nawania.Williams@dhs.arkansas.gov
501-320-6511

Mailing Address:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
P.O. Box 1437 Slot W345
Little Rock, AR 72203-1437

Physical Address for drop off:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
700 Main Street Slot W345
Little Rock, AR 72201

Commercial Carrier:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
112 West 8th Street, Slot W345
Little Rock, AR 72201

Request for Proposals Date Issued Date by Which Proposals Must be Received File Name File Size
Anticipation to Award RFP 710-19-1001 – Prior Authorization and Retrospective Reviews 8/3/18 8/17/18
12:00 p.m. CT
710-19-1001-PA-RFP.pdf 374k
Prior Authorization and Retrospective Reviews 710-19-1001 Official Bid Price Sheet 710-19-1001PriceSheet.pdf 102k
Prior Authorization and Retrospective Reviews 710-19-1001 – Final Technical Proposal Packet 710-19-1001-TechProposal.pdf 179k
Attachment A (710-19-1001) – Contract and Grant Disclosure and Certification Form AttachA-19-1001.pdf 1MB
Attachment B (710-19-1001) – Written Questions and Responses AttachB-19-1001.pdf 209k
FINAL Written Questions and Responses Updated 7/16/18 AttachB-updated7-16-18.pdf 196k
Attachment C (710-19-1001) – Performance Based Contracting
AttachC-19-1001.pdf 261k
Attachment D (710-19-1001) – Professional Services Contract General Terms and Conditions for non-State Agency AttachD-19-1001.pdf 226k
Attachment E (710-19-1001) – Professional Consultant Services Contract AttachE-19-1001.pdf 631k
Attachment F (710-19-1001) – Business Associate Agreement AttachF-19-1001.pdf 89k
Attachment G (710-19-1001) – Organizational or Personal Conflict of Interest AttachG-19-1001.pdf 351k
Attachment H (710-19-1001) – Vendor Prior Authorization Interface AttachH-19-1001.pdf 294k
Attachment I (710-19-1001) – Review Volumes AttachI-19-1001.pdf 78k
Attachment J (710-19-1001) – VPAT Template AttachJ-19-1001.pdf 100k
Attachment K (710-19-1001) – Checklist of Minimum Requirements AttachK-19-1001.pdf 84k
Addendum 2 (710-19-1001) Addend2-1001.doc 57k
Addendum 3 (710-19-1001) Addend3-1001.doc 56k
Bidder Clarification (710-19-1001) BidderClarification.pdf 42k
RFP Bid Tab (710-19-1001) BidTab.pdf 85k
Summary Score and Ranking Record (710-19-1001) Score.pdf 14k
eQHealth Technical Proposal Packet (710-19-1001) eQHealth-techProp.pdf 991k
eQHealth Bidder Clarification (710-19-1001) eQHealth-Clarification.pdf 143k
eQHealth Official Bid Price Sheet (710-19-1001) eQHealth-Cost.pdf 82k
eQHealth Email Clarification (710-19-1001) eQHealth-emailVerif.pdf 63k
eQHealth Arkansas Project Plan (710-19-1001) eQHealthARPlan.pdf 787k
Telligen Technical Proposal Packet (710-19-1001) Telligen-techProp.pdf 7MB
Telligen Bidder Clarification (710-19-1001) Telligen-Clarification.pdf 2.5MB
Telligen Official Bid Price Sheet (710-19-1001) Telligen-Cost.pdf 2.3MB

All questions regarding this RFP should be sent to:
Nawania Williams, Issuing Officer
Nawania.Williams@dhs.arkansas.gov
501-320-6511

Mailing Address:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
P.O. Box 1437 Slot W345
Little Rock, AR 72203-1437

Physical Address for drop off:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
700 Main Street Slot W345
Little Rock, AR 72201

Commercial Carrier:
Arkansas Department of Human Services
Office of Procurement
Attn: Nawania Williams
112 West 8th Street, Slot W345
Little Rock, AR 72201

Invitation for Bid Date Issued Date by Which Proposals Must be Received File Name File Size
FINAL Invitation for Bid
(710-18-1000R) NO AWARD
– Independent Verification and Validation Services for the Integrated Eligibility and Benefit Management Solution (IV&V for IE-BM)

All questions regarding this invitation for bid should be sent to:
Chorsie Burns, Issuing Officer
chorsie.burns@dhs.arkansas.gov
501-682-6327