Help Desks
Monday through Friday
8:00am until 4:30pm
(800) 482-5431
in-state toll-free or
(501) 682-8501
local and out-of-state
1. Coverage
2. Bills
3. Denial letters
4. Other services
(800) 482-8988
in-state toll-free or
(501) 682-8233
local and out-of-state
1. Lost / non-receipt of
Medicaid cards
2. Eligibility
3. County DHS problems
|
Important Phone Numbers for Arkansas Medicaid
| Telephone Number |
Agency or Department |
| 1-800-482-8988 |
Customer Service for Arkansas Medicaid
eligibility, lost or non-receipt of Medicaid cards, or county
DHS
problems |
| 1-800-482-5431 |
Arkansas Medicaid Information Line
coverage, bills, beneficiary denial letters, or other services |
| 1-800-457-4454 |
Arkansas Medicaid Providers |
| 1-800-482-5850 |
Extension 28301, Out of State Calls |
| 1-800-285-1131 |
Extension 26789, Telecommunication Device for the Deaf (TDD) |
| 1-888-987-1200 |
Arkansas Non-Emergency Transportation Helpline |
| 1-800-422-6641 |
Arkansas Medicaid Fraud and Abuse Hotline |
| 1-888-474-8275 |
ARKids First |
| 1-800-275-1131 |
ConnectCare |
| 1-800-285-1131 |
ConnectCare, Telecommunication Device for the Deaf (TDD) |
| 1-888-987-1200 |
Arkansas Medicaid Complaint Hotline
(For complaints about healthcare) |
| 1-800-285-1131 |
Arkansas Medicaid Complaint Hotline, Telecommunication Device for the Deaf (TDD)
(For complaints about healthcare) |
| 1-800-582-4887 |
Arkansas Nursing Home Abuse Hotline |
|