Help Desks

Monday through Friday
8:00am until 4:30pm


(800) 482-5431
in-state toll-free or
(501) 682-8501
local and out-of-state

1. Coverage
2. Bills
3. Denial letters
4. Other services


(800) 482-8988
in-state toll-free  or
(501) 682-8233
local and out-of-state

1. Lost / non-receipt of
Medicaid cards
2. Eligibility
3. County DHS problems

Your Medicaid or ARKids First Card

DHS will mail your card to you. Always carry your card with you. If you do not have your card when you go for medical care, you might have to pay your bill. Do not loan your card to anyone or borrow someone else’s card! You may lose your Medicaid eligibility, go to jail or be fined for this.

If you lose your card, call 1-800-482-8988 as soon as you notice your card is missing.