HealthCare Portals System Status

The HealthCare Portals will be unavailable beginning Saturday, May 8 at 11:00 p.m. through May 9, at 2:00 a.m. for scheduled maintenance. Eligibility verification, claims entry, and all other portal functions will be unavailable during this maintenance window. We apologize for any inconvenience.

System Maintenance Schedule

System maintenance is scheduled on the first and third Saturday of each month from 9:00 p.m. to 2:00 a.m. and on the last Tuesday of each month from 7:00 p.m. to 9:00 p.m.

During these maintenance periods, you may not be able to verify eligibility or submit claims interactively. Batch transactions received during these periods will be held in queue and will be processed as soon as maintenance is complete. Pharmacy claims will not be affected.

View or print the Gainwell Technologies observed holiday schedule.