Help Desks / Support Centers
(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state
Arkansas Payment Improvement Initiative
(866) 322-4696
in-state toll-free or
(501) 301-8311
local and out-of-state
Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers
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Provider Training Information
Jump to
AFMC will host a Medicaid 101 webinar each month. Each webinar is scheduled from 9:30 - 11:00 a.m. on the dates below. A registration link will be added for each session closer to its date.
November 27, 2018 | December 18, 2018 | January 29, 2019 |
February 26, 2019 | March 26, 2019 | April 30, 2019 |
May 28, 2019 | June 25, 2019 | July 30, 2019 |
August 27, 2019 | September 24, 2019 | October 31, 2019 |
November 26, 2019 | December 31, 2019 (HTML, new window) | |
Webinar Agenda:
- Introduction
- Provider Enrollment Tools
- Who’s Who at Medicaid
- Billing Matters (eligibility strip, provider manuals, websites, and resources)
- Things to know (capitated fees, timely filing, how to submit pseudo claims and benefit plans)
- Contacts (PAC,
EDI Support Center and provider rep map)
- HealthCare Portal – features and brief demo (eligibility strip, how to access RA, check status, request PA)
Recorded Medicaid 101 webinars (HTML, new window)
Webinar presentation file (PDF, new window)
View previously recorded webinars to learn at your convenience!
Audience |
Content |
All Providers |
2019 DXC/AFMC Annual Provider Billing Workshop Recording and Presentation (HMTL, new window) |
All Providers |
eQHealth Prior Authorization and Extension of Benefit Training Videos (HMTL, new window) |
All Providers |
HealthCare Provider Portal Registration (HMTL, new window) |
All Providers |
MMIS Prior Authorization Recorded April 25, 2019 (HMTL, new window)
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All Providers |
New Provider Workshop (HMTL, new window) |
All Providers |
Provider Enrollment Revalidation Webinar (HMTL, new window) |
All Providers |
Portal Billing for PES Users Webinar (HMTL, new window) |
Dental Providers |
Submitting and Reviewing Dental Claim Form (HMTL, new window) |
Nursing Homes |
Nursing Home Claims and Census Forms (HMTL, new window) |
Providers Billing with an Institutional Claim Form |
Submitting and Reviewing Institutional Claim Form (HMTL, new window) |
Providers Billing with a Professional Claim Form |
Submitting and Reviewing Professional Claim Form (HMTL, new window) |
The following materials are available for download and can help you learn at your own pace.
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