Help Desks / Support Centers
(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state
Arkansas Payment Improvement Initiative
(866) 322-4696
in-state toll-free or
(501) 301-8311
local and out-of-state
Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers
|
Provider Training Information
Jump to
Thursday, September 24, 2020
9:00 a.m. until 2:00 p.m.
Register for the new provider webinar. (HTML, new window)
The New Provider Workshop/Webinar is designed for new and established providers. The purpose of the webinar is to train new providers. It may also be a refresher course for established providers.
For additional information, please contact your AFMC MMIS Outreach Specialist.
The AFMC MMIS Team will host annual provider billing workshops virtually on the dates listed below. Click your preferred workshop date to register today.
| Region |
Date |
| Northeast Region |
Aug. 20, 2020 |
| Northwest Region |
Sept. 1, 2020 |
| Southwest Region |
Sept. 17, 2020 |
| Southeast Region |
Sept. 30, 2020 |
| Pulaski Region |
Nov. 5, 2020 |
These workshops will be held from 9 a.m. – 3 p.m. Annual Billing webinar presentation file (PDF, new window)
Agenda
NOTE: Panelist will be available virtually to assist providers with questions throughout the morning and afternoon sessions.
| Morning Session Topics |
| 9:00 - 9:05 a.m. |
Introduction: AFMC MMIS Team |
| General Session |
| 9:05 - 10:05 a.m. |
AFMC MMIS Staff - Manuals, Official Notices, NET information, Fee Schedules, Timely Filing, Top Denials, Portal Updates, Eligibility Verification and Billing Tips |
| 10:05 - 10:15 a.m. |
Break |
| 10:15 - 10:45 a.m. |
DXC Staff - Provider Enrollment |
| 10:45 - 11:15 a.m. |
AFMC Provider Relations Team - EPSDT, Policy updates |
| 11:15 - 11:45 a.m. |
AFMC DPSQA Team - DPSQA/Mental Health |
| Afternoon Session Topics |
| 1:00 - 1:45 p.m. |
AFMC MMIS Staff - School Based Services |
| 1:45 - 1:55 p.m. |
Break |
| 1:55 - 3:00 p.m. |
PASSE: Summit, Empower and Arkansas Total Care |
For more information, please email the MMIS Outreach Team, phone at 501-906-7566, or contact your AFMC MMIS Outreach Specialist.
AFMC will host a Medicaid 101 webinar each month. Each webinar is scheduled from 9:30 - 11:00 a.m. on the dates below. A registration link will be added for each session closer to its date.
| January 28, 2020 | February 25, 2020 | March 31, 2020 |
| April 28, 2020 | May 26, 2020 | June 30, 2020 |
| July 28, 2020 | August 25, 2020 | September 29, 2020 (HTML, new window) |
| October 27, 2020 | November 24, 2020 | December 29, 2020 |
Webinar Agenda:
- Introduction
- Provider Enrollment Tools
- Who’s Who at Medicaid
- Billing Matters (eligibility strip, provider manuals, websites, and resources)
- Things to know (capitated fees, timely filing, how to submit pseudo claims and benefit plans)
- Contacts (PAC,
EDI Support Center and provider rep map)
- HealthCare Portal – features and brief demo (eligibility strip, how to access RA, check status, request PA)
Recorded Medicaid 101 webinars (HTML, new window)
Medicaid 101 webinar presentation file (PDF, new window)
View previously recorded webinars to learn at your convenience!
| Audience |
Content |
| All Providers |
2019 DXC/AFMC Annual Provider Billing Workshop Recording and Presentation (HMTL, new window) |
| All Providers |
eQHealth Prior Authorization and Extension of Benefit Training Videos (HMTL, new window) |
| All Providers |
HealthCare Provider Portal Registration (HMTL, new window) |
| All Providers |
MMIS Prior Authorization Recorded April 25, 2019 (HMTL, new window)
|
| All Providers |
New Provider Workshop (HMTL, new window) |
| All Providers |
Provider Enrollment Revalidation Webinar (HMTL, new window) |
| All Providers |
Portal Billing for PES Users Webinar (HMTL, new window) |
| ARChoices (Attendant Care and Respite) and Personal Care |
EVV Webinar (HMTL, new window) |
| Dental Providers |
Submitting and Reviewing Dental Claim Form (HMTL, new window) |
| Nursing Homes |
Nursing Home Claims and Census Forms (HMTL, new window) |
| Providers Billing with an Institutional Claim Form |
Submitting and Reviewing Institutional Claim Form (HMTL, new window) |
| Providers Billing with a Professional Claim Form |
Submitting and Reviewing Professional Claim Form (HMTL, new window) |
The following materials are available for download and can help you learn at your own pace.
|