Help Desks / Support Centers
(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state
Arkansas Payment Improvement Initiative
(866) 322-4696
in-state toll-free or
(501) 301-8311
local and out-of-state
Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers
|
Provider Training Information
Jump to
Medicaid prior authorization requests will soon be submitted through the Medicaid HealthCare Provider Portal rather than the AFMC ReviewPoint portal. This change will include the following types of PA requests:
- durable medical equipment
- molecular pathology
- extension of benefits
- physician drug reviews
- continued hospital stays
- surgical procedures
- assistant surgeon
- targeted case management
- personal care
We encourage you to familiarize yourself with the HealthCare Provider Portal and be sure you are registered or added as a delegate by your administrator.
Tuesday, April 16
Morning
Webinar: 10 a.m. – noon
Register for the morning webinar. (HTML, new window)
Thursday, April 25
Afternoon
Webinar: 2 p.m. – 4 p.m.
Register for the afternoon webinar. (HTML, new window)
AFMC will host a Medicaid 101 webinar each month. Each webinar is scheduled from 9:30 - 10:30 a.m. on the dates below. A registration link will be added for each session closer to its date.
| November 27, 2018 | December 18, 2018 | January 29, 2019 |
| February 26, 2019 | March 26, 2019 | April 30, 2019 (HTML, new window) |
| May 28, 2019 | June 25, 2019 | July 30, 2019 |
| August 27, 2019 | September 24, 2019 | October 31, 2019 |
| November 26, 2019 | December 31, 2019 | |
Webinar Agenda:
- the new MMIS
- Who and what make Medicaid
- Billing matters (provider manuals, billing tips, RA, Front Line and Job+Aids)
- HealthCare Provider Portal features demonstration (eligibility overview, how to access your RA, how to check claim status and PA request)
- PES upgrade information
- Things to know (capitated fees, timely filing, how to submit pseudo claims and benefit plans)
- Contacts (PAC, EDI Support Center and provider rep map)
- Questions and answers
Recorded Medicaid 101 webinars (HTML, new window)
Webinar presentation file (PDF, new window)
View previously recorded webinars to learn at your convenience!
| Audience |
Content |
| All Providers |
2018 DXC/AFMC Annual Provider Billing Workshop Recording and Presentation (HMTL, new window) |
| All Providers |
EDI Webinar Recorded November 8, 2017 (HMTL, new window)
View or print frequently asked questions from the recent EDI webinars. (PDF, new window)
|
| All Providers |
MMIS Refresher Webinar: Navigating the HealthCare Provider Portal (HMTL, new window)
|
| All Providers |
HealthCare Provider Portal Registration (HMTL, new window) |
| All Providers |
New Provider Workshop (HMTL, new window) |
| All Providers |
Provider Enrollment Revalidation Webinar (HMTL, new window) |
| All Providers |
eQHealth Prior Authorization and Extension of Benefit Training Videos (HMTL, new window) |
| ARChoices Providers |
Maneuvering Through the Changes with Confidence (HTML, new window) |
| Dental Providers |
MMIS Dental HealthCare Provider Portal Workshop (HMTL, new window) |
| Dental Providers |
Submitting and Reviewing Dental Claim Form (HMTL, new window) |
| Living Choices Assisted Living Providers |
Navigating the HealthCare Provider Portal Webinar – Assisted Living (HTML, new window) |
| Nursing Homes |
Nursing Home Claims and Census Forms (HMTL, new window) |
| Personal Care |
New Prior Authorization Process for Personal Care Providers (Provider Type 32 only, for 21 and over) (HMTL, new window) |
| Providers Billing with an Institutional Claim Form |
Submitting and Reviewing Institutional Claim Form (HMTL, new window) |
| Providers Billing with a Professional Claim Form |
Submitting and Reviewing Professional Claim Form (HMTL, new window) |
The following materials are available for download and can help you learn at your own pace.
|