Provider Training Information
This webinar will train current PES billing staff to use the HealthCare portal.
Thursday, October 31, 2019
1 – 3 p.m.
Learn how to
- Navigate the portal
- Register on the portal
- Register as a delegate
- Check eligibility
- Submit and check claim status
- Copy, adjust, and void a claim
- Submit a prior authorization (PA)
- Find, view, and print RAs and other documents
Register now! (HTML, new window)
If you have any questions regarding registration, please contact the AFMC MMIS team. We look forward to your participation!
DXC/AFMC will host the annual billing workshop in the following locations around the state:
|Little Rock||J.A. Gilbreath Conference Center|
Baptist Health Medical Center – Little Rock
September 11, 2019
|Jonesboro||St. Bernard Auditorium||Wednesday|
September 18, 2019
|Bentonville||Northwest Arkansas Community College||Thursday|
October 3, 2019
October 22, 2019
|McGehee||UAM College of Technology – McGehee||Thursday|
November 7, 2019
Workshops will be from 9 a.m. - 4 p.m. Lunch is on your own.
Seating and space are limited, so please limit registration to five people per organization.
The Little Rock workshop will be streamed live for anyone not able to attend in person. The livestream link will be sent out closer to the workshop to those who register for this option.
You will receive a reminder email approximately two days before the workshop you registered for with a link to the presentations. You will need to download and print out the presentations if you want a copy with you at the workshop.
Register for a workshop today! (HTML, new window)
NOTE: The Help Desk will be available to assist providers throughout the morning and afternoon sessions
|9 – 9:05 a.m.||Introduction of MMIS Outreach Team|
|9:05 – 10:20 a.m.||Arkansas Medicaid Policy and Billing Overview |
- Provider Manual Overview and Updates
- Eligibility Verification
- Timely Filing
- Prior Authorization Overview
- Billing Tips and Demo
- Updates to Portal coming
|10:20 – 10:30 a.m.||Break|
|10:30 – 11:15 a.m. ||DXC Provider Enrollment/Revalidation|
|11:15 a.m. – noon ||Office of Inspector General|
|Noon – 1 p.m.||Lunch|
|1 – 2 p.m.||Prior Authorization Deep Dive|
|2 – 3 p.m.||Arkansas Medicaid Updates|
|3 – 4 p.m.||Questions and Answers|
AFMC will host a Medicaid 101 webinar each month. Each webinar is scheduled from 9:30 - 11:00 a.m. on the dates below. A registration link will be added for each session closer to its date.
|November 27, 2018||December 18, 2018||January 29, 2019|
|February 26, 2019||March 26, 2019||April 30, 2019|
|May 28, 2019||June 25, 2019||July 30, 2019|
|August 27, 2019||September 24, 2019||October 31, 2019 (HTML, new window)|
|November 26, 2019||December 31, 2019|| |
- Provider Enrollment Tools
- Who’s Who at Medicaid
- Billing Matters (eligibility strip, provider manuals, websites, and resources)
- Things to know (capitated fees, timely filing, how to submit pseudo claims and benefit plans)
- Contacts (PAC,
EDI Support Center and provider rep map)
- HealthCare Portal – features and brief demo (eligibility strip, how to access RA, check status, request PA)
Recorded Medicaid 101 webinars (HTML, new window)
Webinar presentation file (PDF, new window)
View previously recorded webinars to learn at your convenience!
2018 DXC/AFMC Annual Provider Billing Workshop Recording and Presentation (HMTL, new window)
||eQHealth Prior Authorization and Extension of Benefit Training Videos (HMTL, new window)
||HealthCare Provider Portal Registration (HMTL, new window)
||MMIS Prior Authorization Recorded April 25, 2019 (HMTL, new window)
||New Provider Workshop (HMTL, new window)
||Provider Enrollment Revalidation Webinar (HMTL, new window)
||Submitting and Reviewing Dental Claim Form (HMTL, new window)
||Nursing Home Claims and Census Forms (HMTL, new window)
|Providers Billing with an Institutional Claim Form
||Submitting and Reviewing Institutional Claim Form (HMTL, new window)
|Providers Billing with a Professional Claim Form
||Submitting and Reviewing Professional Claim Form (HMTL, new window)
The following materials are available for download and can help you learn at your own pace.