Help Desks / Support Centers
(800) 457-4454
in-state toll-free or
(501) 376-2211
local and out-of-state
Arkansas Payment Improvement Initiative
(866) 322-4696
in-state toll-free or
(501) 301-8311
local and out-of-state
Magellan Medicaid Administration Pharmacy Help Desk
(800) 424-7895, Option 2 for Prescribers
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Provider Training Information
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SAVE THE DATE!
The AFMC MMIS Team will host annual provider billing workshops virtually on the dates listed below.
| Region |
Date |
| Northeast Region |
Aug. 20, 2020 |
| Northwest Region |
Sept. 1, 2020 |
| Southwest Region |
Sept. 17, 2020 |
| Southeast Region |
Sept. 30, 2020 |
| Pulaski Region |
Nov. 5, 2020 |
Registration links will be added later in July.
We look forward to you joining us for our virtual workshops this fall!
For more information, please email the MMIS Outreach Team, phone at 501-906-7566, or contact your AFMC MMIS Outreach Specialist.
Tuesday, July 14, 2020
9:30 a.m. until 11 a.m.
Register for the webinar. (HTML, new window)
Agenda
- Introduction — MMIS Outreach Team and DXC Provider Enrollment Team
- What is EVV?
- What is required from the agencies?
- Using your current EVV system
- Requirements for Enrollment
- Deadline for Enrollment
- Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
- Contact Information
- Evaluations/Certificate of Attendance
View or print the EVV webinar presentation file. (PDF, new window)
For additional information, please contact your AFMC MMIS Outreach Specialist.
AFMC will host a Medicaid 101 webinar each month. Each webinar is scheduled from 9:30 - 11:00 a.m. on the dates below. A registration link will be added for each session closer to its date.
| January 28, 2020 | February 25, 2020 | March 31, 2020 |
| April 28, 2020 | May 26, 2020 | June 30, 2020 |
| July 28, 2020 (HTML, new window) | August 25, 2020 | September 29, 2020 |
| October 27, 2020 | November 24, 2020 | December 29, 2020 |
Webinar Agenda:
- Introduction
- Provider Enrollment Tools
- Who’s Who at Medicaid
- Billing Matters (eligibility strip, provider manuals, websites, and resources)
- Things to know (capitated fees, timely filing, how to submit pseudo claims and benefit plans)
- Contacts (PAC,
EDI Support Center and provider rep map)
- HealthCare Portal – features and brief demo (eligibility strip, how to access RA, check status, request PA)
Recorded Medicaid 101 webinars (HTML, new window)
Webinar presentation file (PDF, new window)
View previously recorded webinars to learn at your convenience!
| Audience |
Content |
| All Providers |
2019 DXC/AFMC Annual Provider Billing Workshop Recording and Presentation (HMTL, new window) |
| All Providers |
eQHealth Prior Authorization and Extension of Benefit Training Videos (HMTL, new window) |
| All Providers |
HealthCare Provider Portal Registration (HMTL, new window) |
| All Providers |
MMIS Prior Authorization Recorded April 25, 2019 (HMTL, new window)
|
| All Providers |
New Provider Workshop (HMTL, new window) |
| All Providers |
Provider Enrollment Revalidation Webinar (HMTL, new window) |
| All Providers |
Portal Billing for PES Users Webinar (HMTL, new window) |
| Dental Providers |
Submitting and Reviewing Dental Claim Form (HMTL, new window) |
| Nursing Homes |
Nursing Home Claims and Census Forms (HMTL, new window) |
| Providers Billing with an Institutional Claim Form |
Submitting and Reviewing Institutional Claim Form (HMTL, new window) |
| Providers Billing with a Professional Claim Form |
Submitting and Reviewing Professional Claim Form (HMTL, new window) |
The following materials are available for download and can help you learn at your own pace.
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