MMIS Systems and Support

Systems and Support is the liaison between Arkansas Medicaid and its contracted fiscal agent, which operates the Medicaid Management Information System. MMIS processes all Arkansas Medicaid claims.

Systems and Support

  • develops all Requests for Proposals and Advance Planning Documents related to MMIS
  • develops the contract under which the fiscal agent operates MMIS and monitors the contractor’s performance
  • maintains system documentation received from the contractor
  • develops, tracks, and documents requests for modifications to MMIS
  • performs quality-assurance reviews of all automated checks and limits (known as edits and audits) that affect claims processed by MMIS
  • conducts Claims Processing Assessment System reviews
  • provides network, hardware, and software maintenance and support to Arkansas Medicaid employees