Help Desks

Monday through Friday
8:00am until 4:30pm


(800) 482-5431

1. Coverage
2. Bills
3. Denial letters
4. Other services


(800) 482-8988
in-state toll-free  or
(501) 682-8233
local and out-of-state

1. Lost / non-receipt of
Medicaid cards
2. Eligibility
3. County DHS problems

Important Phone Numbers for Arkansas Medicaid

Telephone Number Agency or Department
1-855-372-1084 Access Arkansas Call Center
1-800-482-8049 Adult Maltreatment Hotline (Adult Protective Services)
1-800-582-4887 Arkansas Long Term Care (Nursing Home) Abuse and Neglect Hotline
1-800-482-5431 Arkansas Medicaid Claims Questions Information Line
(coverage, bills, beneficiary denial letters, or other services)
1-888-987-1200 Arkansas Medicaid Complaint Hotline
(For complaints about healthcare)
1-800-285-1131 Arkansas Medicaid Complaint Hotline, Telecommunication Device for the Deaf (TDD)
(For complaints about healthcare)
1-800-422-6641 Arkansas Medicaid Fraud and Abuse Hotline
1-800-482-8988 Arkansas Medicaid General Customer Assistance
(eligibility, lost or non-receipt of Medicaid cards, or county DHS problems)
1-501-682-8933 Arkansas Medicaid General Customer Assistance, Telecommunication Device for the Deaf (TDD)
1-800-457-4454 Arkansas Medicaid Provider Assistance Center
1-888-987-1200 Arkansas Medicaid Non-Emergency Transportation Helpline
1-800-222-1222 Arkansas Poison Control Center
1-888-474-8275 ARKids First Health Insurance
1-800-482-5964 Child Maltreatment Hotline (Child Protective Services)
1-800-843-6349 Child Maltreatment Hotline (Child Protective Services), Telecommunication Device for the Deaf (TDD)
1-866-801-3435 Choices in Living Resource Center
1-800-275-1131 ConnectCare
1-800-285-1131 ConnectCare, Telecommunication Device for the Deaf (TDD)