Help Desks

Monday through Friday
8:00am until 4:30pm


(800) 482-5431
in-state toll-free or
(501) 682-8501
local and out-of-state

1. Coverage
2. Bills
3. Denial letters
4. Other services


(800) 482-8988
in-state toll-free  or
(501) 682-8233
local and out-of-state

1. Lost / non-receipt of
Medicaid cards
2. Eligibility
3. County DHS problems

Important Phone Numbers for Arkansas Medicaid

Telephone Number Agency or Department
1-800-482-8988 Customer Service for Arkansas Medicaid
eligibility, lost or non-receipt of Medicaid cards, or county DHS problems
1-800-482-5431 Arkansas Medicaid Information Line
coverage, bills, beneficiary denial letters, or other services
1-800-457-4454 Arkansas Medicaid Providers
1-800-482-5850 Extension 28301, Out of State Calls
1-800-285-1131 Extension 26789, Telecommunication Device for the Deaf (TDD)
1-888-987-1200 Arkansas Non-Emergency Transportation Helpline
1-800-422-6641 Arkansas Medicaid Fraud and Abuse Hotline
1-888-474-8275 ARKids First
1-800-275-1131 ConnectCare
1-800-285-1131 ConnectCare, Telecommunication Device for the Deaf (TDD)
1-888-987-1200 Arkansas Medicaid Complaint Hotline
(For complaints about healthcare)
1-800-285-1131 Arkansas Medicaid Complaint Hotline, Telecommunication Device for the Deaf (TDD)
(For complaints about healthcare)
1-800-582-4887 Arkansas Nursing Home Abuse Hotline