Help Desks

Monday through Friday
8:00am until 4:30pm


(800) 482-5431
in-state toll-free or
(501) 682-8501
local and out-of-state

1. Coverage
2. Bills
3. Denial letters
4. Other services


(800) 482-8988
in-state toll-free  or
(501) 682-8233
local and out-of-state

1. Lost / non-receipt of
Medicaid cards
2. Eligibility
3. County DHS problems

Beneficiary Information

Your guide to applying for and using Medicaid benefits in Arkansas.

Mom and new baby

Help Desks

Both beneficiary call centers are available Monday through Friday 8 a.m. until 4:30 p.m.

Call in-state toll-free (800) 482-5431 or
local and out-of-state (501) 682-8501 for

  1. Coverage
  2. Bills
  3. Denial letters
  4. Other services

Call in-state toll-free (800) 482-8988 or
local and out-of-state (501) 682-8233 for

  1. Lost / non-receipt of Medicaid cards
  2. Eligibility
  3. County DHS problems

Other Important Numbers for Arkansas Medicaid

Handbook

Updated 4/29/16
Arkansas Medicaid, ARKids First and You Beneficiary Handbook
Manual Del Beneficiario De Medicaid De Arkansas en Español

Healthy Initiatives

Arkansas Medicaid supports healthy initiatives for improving the lives of Arkansans. To read more about some of these programs, click the links below. The links will open in new windows. To return to this site, close the window.

Arkansas Governor's Council on Fitness      Camp iRock      Stamp Out Smoking